COVID-19 guidance

When working on customer premises we will be following government guidelines.

The guidelines suggest it is inadvisable to work where any members of a household are self-isolating or have been advised to shield themselves. For your own safety we will need to check with you that this is not the case before we can commence any work on your premises.

At all times, where it is practical to do so, we will maintain 2 metre minimum safe social distancing and will be wearing personal protective equipment (PPE).

We ask that all customers help in ensuring their own safety and the safety of our engineers by following the below measures:

  • before we arrive, please leave all internal doors open where possible in order to minimise contact with door handles
  • on our arrival, please discuss any concerns with your engineer and agree a plan so the engineer can complete the works safely with minimal contact with the members of household. For example, people in the household stay in a different room to where the work is being carried out.
  • please maintain a 2-metre distance from our engineers working in your home.

We will also ensure that our engineers remove all waste and belongings from the work area at the end of the job.

For enquiries or to make a booking please contact us on 01926 311080 or email